Services
Daily housekeeping
Fax/Photocopying (Paid)
24-hour front desk
Tour desk
Private check-in/out
Express check-in/out
Baggage storage (Paid)
Safety features
First aid kits available
Process in place to check health of guests
Hand sanitizer in guest accommodation and common areas
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Staff follow all safety protocols as directed by local authorities
Access to healthcare professionals
Face masks for guests available
General
Designated smoking area
Air conditioning
Family rooms
Facilities for disabled guests
Non-smoking rooms
Hypoallergenic room available
Outdoors
Outdoor furniture
Garden
Terrace
Sun deck
BBQ facilities
Picnic area
Spa
Beach chairs/Loungers
Outdoor swimming pool
Beach umbrellas
Spa lounge/Relaxation area
Public Bath
Activities
Playground
Pool table
Game room
Ping-pong
Water park (Paid)
Cleanliness & disinfection
Guest accommodation sealed after cleaning
Guest accommodation disinfected between stays
Linens, towels, and laundry washed in accordance with local authority guidelines
Use of cleaning chemicals that are effective against coronavirus
Physical distancing
Physical distancing rules followed
Cashless payment available
Contactless check-in/out
Food & drink safety
All plates, cutlery, glasses, and other tableware sanitized
Physical distancing in dining areas
Delivered food covered securely
Safety & security
Fire extinguishers
24-hour security
Key access
Accessibility
Lowered sink
Toilet with grab rails
Wheelchair accessible
Entertainment & Family Services
Board games/Puzzles
Indoor play area
Food & Drink
Special diet meals (on request)
